Where are your distributors located? To find the nearest distributor according to your state of residence, please Contact Us.
Where do you distribute your retail products? To find the nearest store according to your state of residence, please click here
How can I get wholesale information? To find the Valrhona Regional Sales Manager according to your state of residence, please click hereor see below
Where can I find your products for wholesale and what are the requirements for ordering wholesale? Contact Us to find more information.
Do you have any books about how to bake with chocolate? We have several books about chocolate; you can find them exclusively on the on-line store, please click here
Are your products gluten-free? There is no gluten listed as an ingredient but our products may contain traces of gluten because of the machines used. We recommend people for whom gluten is a healthy concern not to consume our chocolate.
Do you have a kosher certificate? Who / which agency certifies? All our chocolates are certified kosher by a rabbi. The agency certifies the entire factory directly. The certificate is renewed every year. To see it, click here.
Do you have any vegan products? No
Are your products Fair Trade ? For several years, the entire profession has been working to eliminate any kind of forced labor and strictly forbids child labor in the plantations. This issue is closely monitored on an international level by the International Cocoa Organization (ICCO) within the program of the World Cocoa Foundation (the2001 International Cocoa Initiative, http://www.worldcocoafoundation.org/) in partnership with the International Labor Organization. Valrhona pursues a policy of direct trade with farmers in accordance with the principles of Fair Trade, although we have chosen not to seek certification from any certifying body. Valrhona does everything in its power to ensure that the conditions in which our cacao is grown allows planters and their families to develop a long-term business strategy. We take particular care to ensure no children work in the production of our cacao, that there is no forced labor and that all national and international labor regulations are respected.
Where can I find the ingredient list? Most of the products that you will find on our on-line boutique come with an ingredient list at the bottom of the product's description, which you can view and download.
Do you carry chocolate for people with tree-nut allergies? In most products, we do not use nuts as ingredients but the chocolate may contain traces of peanuts and other nuts, gluten, and egg proteins. We recommend that people with these allergies do not consume our chocolate.