· Orders placed by 11am will ship the same day from our
Orders received after 11am on Thursday will only ship the following week on Monday for “overnight” shipping methods.
Orders received after 11am on Wednesday will only ship the following week on Monday for “two day” and “ground” shipping methods.
We can also schedule a Saturday delivery, please contact our customer service representative at firstname.lastname@example.org or at our toll free number: 1(888)682-5746 if you wish to receive your chocolate on a Saturday (extra costs will apply).
· For customers in states with temperatures that exceed 65-70°F, we highly recommend Warm Weather Shipping. By not selecting Warm Weather Shipping in these states your order will be at risk to melt and Valrhona waives responsibility to replace any melted product when the inappropriate shipping method is chosen. Warm Weather Shipping includes standard overnight shipping, insulated packaging, and ice packs to protect your order.