A taste of uniqueness stimulated by a dedicated quest for quality
From its very first awards to the latest requirements of the TPM certification, granted in 2008, Valrhona has developed a rigourous quality strategy that it meticulously and steadfastly applies throughout the company.
From plantation to creation, harmoniously enhancing authentic chocolate with its taste of uniqueness…
Valrhona focuses on 3 keys areas
Its staff: Protecting health and safety in the company.
Its environment: Respecting quantified energy-saving regulations and commitments.
Its customers: Meticulously respecting food safety and market regulations, committing to research and innovation and customer satisfaction surveys.
OHSAS 18001 certification
PARTICIPATIVE OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM
Aims:To reduce work-related accidents by -30% in 3 years Results: - 77% in 2 years
ISO 14001 certification
Environmental management system
Aims:To reduce water and energy consumption: -30% in 3 year
To reduce waste production and improve upgrading: -30% in 3 years
To minimize accidental pollution risks
To encourage the harmonious integration of production sites into the human environment: -30% in 3 years
Results: Reduced water and energy consumption: -8% in 2 years
Reduced waste production and improve upgrading: -10% in 2 years
ISO 22000 certification
Food safety management system
Aims:Customer Satisfaction: To reduce customer claims: -70% in 3 years
Results: Reduced Customer Claims: -38% in 1 year
Establishment of our total productive maintenance (TPM) strategy
Quest for EXCELLENCE Autonomous teams, EFQM assessment
QUALITY policy honoured, in 2003: Rhone-Alps Quality Award,
in 2004: LRQA Trophy, France Quality Award
TPM (Total Productive Maintenance) Award UAP Chocolate Award to the Antoine Dodet site
Strategy aimed at improving production system performance
TPM Award presented by the JIPM (Japan Institute of Plant Management): a Japanese organization, created in 1969, to develop and promote the TPM concept, encouraging the development of business cultures which improve production system performances.
Aims: To eliminate loss at all level.
To increase knowledge and skills through on-site training. To improve staff safety, product quality and team involvement. To increase the reliability of production unit equipment