This online boutique delivers only within the United States of America.
The Excellence
Our Quest for Absolute Quality
A taste of uniqueness stimulated by a dedicated quest for quality
From its very first awards to the latest requirements of the TPM certification, granted in 2008, Valrhona has developed a rigourous quality strategy that it meticulously and steadfastly applies throughout the company.
From plantation to creation, harmoniously enhancing authentic chocolate with its taste of uniqueness…
Valrhona focuses on 3 keys areas
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Its staff: Protecting health and safety in the company.
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Its environment: Respecting quantified energy-saving regulations and commitments.
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Its customers: Meticulously respecting food safety and market regulations, committing to research and innovation and customer satisfaction surveys.
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Since 2004 |
OHSAS 18001 certificationPARTICIPATIVE OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM
Aims: To reduce work-related accidents by -30% in 3 years
Results: - 77% in 2 years
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Since 2005 |
ISO 14001 certification Environmental management system
Aims:To reduce water and energy consumption: -30% in 3 year
Results:
Reduced water and energy consumption: -8% in 2 years
To reduce waste production and improve upgrading: -30% in 3 years
To minimize accidental pollution risks
To encourage the harmonious integration of production sites into the human environment: -30% in 3 years
Results:
Reduced water and energy consumption: -8% in 2 years
Reduced waste production and improve upgrading: -10% in 2 years
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Since 2006 |
ISO 22000 certification
Food safety management system
Aims: Customer Satisfaction: To reduce customer claims: -70% in 3 years
Results: Reduced Customer Claims: -38% in 1 year
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Since 2002 |
Establishment of our total productive maintenance (TPM) strategyQuest for EXCELLENCE Autonomous teams, EFQM assessment
QUALITY policy honoured, in 2003: Rhone-Alps Quality Award,
in 2004: LRQA Trophy, France Quality Award
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Since 2008 |
TPM (Total Productive Maintenance) Award UAP Chocolate Award to the Antoine Dodet site Strategy aimed at improving production system performance
TPM Award presented by the JIPM (Japan Institute of Plant Management): a Japanese organization, created in 1969, to develop and promote the TPM concept, encouraging the development of business cultures which improve production system performances.
Aims:To eliminate loss at all level.
To increase knowledge and skills through on-site training.
To improve staff safety, product quality and team involvement.
To increase the reliability of production unit equipment
To improve staff safety, product quality and team involvement.
To increase the reliability of production unit equipment
Results:
2 years of successful TPM activity
First phases of autonomous maintenance deployed
