VALRHONA REWARDS TERMS & CONDITIONS
1. Membership & Eligibility The Valrhona Rewards (“Program”) is a rewards program offered by Valrhona, Inc. (“Valrhona”) to its customers located in the U.S. (excluding Puerto Rico, the U.S. Virgin Islands, and other commonwealths, territories and possessions). Membership to the Program ("Valrhona Rewards") is limited to individuals only and is limited to one account per individual. Employees, officers, distributors, agents and representatives of Valrhona and its affiliates are not eligible for Membership. You must be age 13 years or older and a legal resident of the United States to be eligible for Membership. Eligible minors must obtain their parent's or legal guardian's consent prior to participation. BY SUBMITTING AN APPLICATION FOR MEMBERSHIP IN THE PROGRAM, YOU AGREE (OR, IF YOU ARE A MINOR, YOUR PARENT OR LEGAL GUARDIAN AGREES) TO BE BOUND BY THESE TERMS AND CONDITIONS (“TERMS”). NO PURCHASE IS NECESSARY TO BECOME A MEMBER. MEMBERSHIP TO VALRHONA REWARDS IS ONLY APPLICAPABLE TO PRODUCTS AND SERVICES AT WWW.VALRHONA-CHOCOLATE.COM.
2. Earning and Redeeming Program Points The benefits that are available to you through Valrhona Rewards are based on the number of points that you earn. You can earn points by making purchases using your Valrhona Rewards account to pay Valrhona-Chocolate.com or through bonus promotional engagement when stated by Valrhona. Under the Program, you earn one (1) Valrhona Rewards point (“point”) for every U.S. dollar spent (as applicable based on country of purchase) on merchandise (excludes the purchase of taxes and/or shipping) in the United States online. You can also earn points based on engagement. Valrhona may offer additional points through the Valrhona Rewards Program in exchange for specific engagement promotions based on Valrhona’s sole discretion. Valrhona purchases through other retail corporations do not qualify, tier status and points and are not earned on these purchases. You must provide your Valrhona Rewards e-mail address to have any points credited to your account. Generally, points for qualifying purchases are automatically added to your account within twenty-four (24) hours. From time to time, Valrhona may offer you special promotions that offer you “Bonus Points." Bonus points, such as “double" points, will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in the promotional offer. Points may be redeemed for products available at www.valrhona-chocolate.com exclusively. Points have no cash value and can only be redeemed merchandise on www.valrhona-chocolate.com. Points are never redeemable for cash. Products purchased with points are available while supplies last. If your online order is not completed during the same visit, the products may no longer be available. You are not required to redeem your points during checkout. Due to the limited nature of products, we regret that we are unable to reship products purchased with points if they arrive damaged. In the event a Reward arrives damaged, you received the wrong one, or one is missing from your order, please contact Valrhona Customer Service.
3. Point Expiration It’s our hope that you redeem your points on a regular basis. All unredeemed points shall expire when a program member has not logged in with that membership account (through purchase or redemption) for 18 months or more. In addition, points will automatically expire if your Membership is revoked or otherwise cancelled for any reason.
4. Silver Feve Status/ Chocolate Enthusiast Chocolate Enthusiast Status is conferred on those registered Valrhona Rewards members who have accumulated a minimum of 1500 points. Chocolate Enthusiast Status is good for 12 months in which the Valrhona Rewards member qualifies; annual requalification is required. Valrhona may, in its sole discretion, alter, limit, or modify the Chocolate Enthusiast program rules, regulations, benefits, eligibility for membership, or any other feature of the Chocolate Enthusiast program or may terminate the Chocolate Enthusiast program at any time in its sole discretion, without prior notice. New Chocolate Enthusiast members, will receive a 100 point bonus, 10% off Pastry Classes, Invitations to exclusive events, and a Free Standard Shipping offer. Offer valid for one-time use 60 days after date of issuance at www.valrhona-chocolate.com within the U.S. Not valid for cash or cash equivalent. No adjustments on previous purchases. Offer is non-transferable. Cannot be combined with any other offers or discount. Offer subject to change, alteration, or termination by Valrhona in its sole discretion at any time.
5. Golden Feve Status/ Chocolate Connoisseur Chocolate Connoisseur status is conferred on those registered Valrhona Rewards members who have accumulated a minimum of 3000 points. Chocolate Connoisseur Status is good for 12 months in which the Valrhona Rewards member qualifies; annual requalification is required. Valrhona may, in its sole discretion, alter, limit, or modify the Chocolate Connoisseur program rules, regulations, benefits, eligibility for membership, or any other feature of the Chocolate Connoisseur program or may terminate the Chocolate Connoisseur program at any time in its sole discretion, without prior notice. New Chocolate Connoisseur members, will receive a 200 point bonus, 15% off Pastry Classes, Invitations to exclusive events, and free standard shipping on all online purchases in the U.S. Client must check out with valid Chocolate Connoisseur members account to receive free shipping option. Not valid for cash or cash equivalent. No adjustments on previous purchases. Offer is non-transferable. Offer subject to change, alteration, or termination by Valrhona in its sole discretion at any time.
6. 50 Points Valrhona Rewards Welcome Offer New Valrhona Rewards Members, will receive a 50 point offer. Not valid on requalification members. No adjustments on previous purchases. Must be registered Valrhona Rewards member in good standing to redeem. Non-transferable. Cannot be combined with any other offers or employee discount. Offer subject to change, alteration, or termination by Valrhona in its sole discretion at any time.
8. Communications with Valrhona By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to receive advertising, marketing materials and other communications from Valrhona. By signing up to join the Program, you will automatically be subscribed to receive Program emails.
9. Changes, Termination And/Or Removal From Program Valrhona may, in its sole discretion, alter, limit, or modify the Program rules, regulations, benefits, eligibility for Membership, or any other feature of the Program (including assigning any of its obligations to customers under the Program at any time to another person or entity, without recourse) or may terminate the Program any time at its sole discretion, by posting any such changes on www.valrhona-chocolate.com. YOUR CONTINUED USE OF THE WEBSITE FOLLOWING SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. Valrhona reserves the right to exclude individuals from the Program in its sole discretion. Any abuse of the Program, failure to follow any terms of the Program, Membership inactivity for more than 18 months, any misrepresentation or any conduct detrimental to the interests of Valrhona not otherwise protected by law may subject members to Membership revocation and will affect eligibility for further participation in the Program. Membership is non-transferable and Membership purchases must be made by the member. If your Membership is revoked or otherwise cancelled, any points in your account will automatically expire. Valrhona reserves the right to make changes to its Website and these Terms at any time. It is your responsibility to check or review these Terms from time to time to keep informed of any changes. By joining the Program, you hereby agree to be bound by any such changed Terms.
10. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, VALRHONA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION OR MEMBERSHIP IN THE PROGRAM, INCLUDING DAMAGES ARISING OUT OF CHANGES TO OR TERMINATION OF THE PROGRAM. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. TO THE EXTENT PERMITTED BY LAW, THE LIMITATIONS ON VALRHONA'S LIABILITY SET FORTH HEREIN SHALL APPLY WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, OR WHETHER IN TORT, CIVIL LIABILITY BY WAY OF NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BY AGREEING TO THESE TERMS, YOU WILLINGLY AGREE (OR, IF YOU ARE A MINOR, YOUR PARENT OR LEGAL GUARDIAN WILLINGLY AGREES) THAT YOU HAVE RELINQUISHED YOUR RIGHT TO SEEK THESE DAMAGES FROM VALRHONA AND THAT THIS IS A REASONABLE ALLOCATION OF RISK.
11. Additional Information on the Program If you have any questions regarding the Program, you may call email email@example.com.